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FAQs

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Mount Archer Medical Centre wants you to be as informed and comfortable as possible when visiting our family doctor’s practice. Below are some answers to our new and existing patients’ most frequently asked questions. If you have any more questions, please get in contact with reception.

What are your opening hours?

Mount Archer Medical Centre is open from 8:00am to 5:00pm, Monday to Friday.

Do you provide an emergency after-hours service?

Yes, we do! If you need emergency after-hours medical services, please call us on 13 55 66 (House Call Doctor). Please call 000 instead if you or someone else is in a life-threatening medical emergency.

Do we need a referral to visit a doctor?

No, you don’t need a referral. We welcome anyone to our family medical practice in Frenchville, and that includes walk-ins. However, we advise arranging an appointment prior to visiting to ensure a doctor can see you in a reasonable time frame.

Do you provide home visits?

Doctors at Mount Archer Medical Centre make home visits in special circumstances such as palliative care. Each circumstance is at the discretion of each doctor and his or her availability. Please talk to your doctor for more information.

What if I have an emergency medical issue?

Call 000 if you have an emergency medical issue. We don’t advise calling our office or afterhours service in emergency situations.

What medical services are offered at Mount Archer Medical Centre?

Our doctors have broad experience in all aspects of medicine. We have a particular interest in offering travel vaccinations and advice, coal mine workers’ health assessments and other occupational health services, as well as women’s health.

Do you have a pathologist on site?

Yes, we do! If you require blood work, we have a Sullivan & Nicholaides blood collection facility right next door for your convenience.

Is there easily accessible parking?

There is plenty of parking available on site at Mount Archer Medical Centre. Our Frenchville medical practice is located at 438 Dean Street in Frenchville. Visit our Contact page to get directions.

How do I find out any test results?

If your doctor has ordered a test, a follow-up appointment will be arranged when the results are available to Mount Archer Medical Centre so appropriate medical plans, if necessary, can be discussed.